We hope you really enjoy the articles you ordered, but if for any reason you are not satisfied and would like your money back, you have the option to return your item(s).
You can return your purchase to us within 14 days of receipt. If you make a request for a refund during this time, but you can’t send your purchase back on time, please get in touch with our Customer Service team.
We completely understand that you want to try items on, and that’s absolutely fine! Just please make sure not to wear them. Items should be returned in the same condition as received, with original packaging, tags, and labels intact. All returns are carefully inspected, and if an item shows signs of wear or damage, we won’t be able to issue a refund and may need to send it back to you.
You can easily exchange or return your items through our Returns Portal. Detailed instructions for return process can be found here.
Returns for orders with a Free Gift require a bit more consideration. If your order includes Free Gifts, please refer to the following article for more details.
Please note: you are responsible for the safe packaging and shipping of your return. We recommend that you send your package via our easy returns portal. We also advise you to keep proof of your shipment. This will give us an insight into the status of your shipment in case of any complications. If you choose "self shipping" please send a register parcel and keep the tracking number.