Warehouse Processing:
The average processing time for a refund or an exchange is 7 - 10 working days after the return has arrived at our warehouse.
Once your return has been processed and you choose to exchange sizes, you will receive a tracking link once your order with new sizes has been shipped.
Refund Processing:
If you choose to receive a refund, it may take up to 4 days for the amount to be transferred back to your bank account, this depends on the payment method selected:
Credit card: Refunds are made on average within 3 days after the return is processed.
Paypal: Refunds are made on average within 1 day after the return is processed.
With Klarna: The average refund is up to 2 days after processing.
Please note: you are responsible for the safe packaging and shipping of your return. We recommend that you send your package via our easy returns portal. We also advise you to keep proof of your shipment. This will give us an insight into the status of your shipment in case of any complications. If you choose "self shipping" please send a register parcel and keep the tracking number.